FAQ

Yes. Your subscription starts once you create your first exam. You can buy now and save your subscription for future use.

We provide guaranteed pass options for all shelf exam subscriptions that are 3 months long and all USMLE subscriptions that are 3 months or longer. If for some reason you do not pass the exam after completing all of the questions in the database, you may contact us to receive the same amount of time that you originally purchased added to your account at no extra charge.

We're flexible. But we're also really confident in the quality and content of our question banks, and want you to understand what you would be missing out on. A lot of our subscribers have shared stories that they've passed their exam after using our product after failing with other products on the market. This is probably because we hire about 1 in 100 authors who apply for a job to write questions for us. If your school provides a different product or you found a less expensive product, we want you to know that our material is very different from others. Having said all of that, we did start off by saying we're flexible. If you haven't activated your subscription (started any exams), we have some options: We can change the subscription to a different exam and length with the same or lesser price; we can provide ExamGuru credits to use toward a future purchase; or we'll even help facilitate a transfer to a friend or classmate of yours! And, if for some odd reason you don't pass your exam, and you had completed all the questions, we'll add the same amount of time as your original purchase back to your account for that exam. But please, make sure you read all of the explanations this time around! We can't stress this enough.

Yes. We organize discounts for classes who are interested in a group/class-wide purchase. If you’re interested in organizing a group discount for your class, please contact us and include your school, graduation year, and exam(s) that you’re interested in organizing a group purchase for.

Yes. You may reset your overall score to see how you do the second time around. You may also mark all of the questions “unused”, so that you encounter each question only one additional time. These features are available with any active subscription and at no additional cost.

We’re always looking for fun, talented, enthusiastic people to join our team. If you’re interested in providing the best experience for students, and are looking for a position, send us an email and let us know what you’re great at!